Many small-business owners do not see how twitter can help them manage their business. But also many business owners have gotten the hang of this internet’s fastest and the most growing social media and now they are using it to their advantage. The following steps will help you to grow your business by using twitter.
1. Make a profile
Make a profile that describes your business effectively. Make sure that you provide a good description of your company and also provide a link that will guide your consumers to your website. You may also choose to create two twitter accounts one for the customer service centre and the other one as a main company page. This will make your work easier when dealing with your followers.
2. Listen and learn
At first you don’t need to post much, just search for twitter users who have a lot of followers and conceptualize what they are saying. You can choose to follow them and some will follow you back. This is the way of building audience. Once you have audience you can move to the third and final step.
3. Care and share
Start posting and retweeting interesting posts. Also participate in discussions. You can search your business name and find the customers who are having problems. Solve their problems and share your company too. By doing these you will attract attention and you can post links that draw visitors to your URL. Lastly promote your brand this will help you get prospect customers.